Frequently Asked Questions

Welcome to the Blushing beauty FAQ page. We've compiled a list of common questions to provide you with the information you need about our serums and masks for healthy, radiant skin. If you have any other questions that aren't addressed here, please don't hesitate to contact our customer support team.


What are serums and masks, and how do they benefit my skin?

Serums are lightweight, fast-absorbing liquids packed with active ingredients to target specific skincare concerns, such as hydration, brightening, or anti-aging. Masks, on the other hand, provide intensive treatments that can enhance skin texture, improve moisture levels, and address various issues. Together, serums and masks complement your daily skincare routine for smoother, healthier skin.

Are your skincare products suitable for all skin types?

Yes, our serums and masks are formulated to accommodate a wide range of skin types, including sensitive, dry, oily, and combination skin. However, we recommend checking the product descriptions for specific information on the suitability for your skin type and any potential allergens.

How do I use your serums and masks in my skincare routine?

The usage instructions are provided on each product page. Typically, serums are applied after cleansing and toning, while masks are used as an occasional treatment. Follow the guidelines specific to each product for optimal results.

Are your products cruelty-free and eco-friendly?

Absolutely. We are committed to ethical practices and environmental responsibility. Our products are cruelty-free, and we prioritize sustainable packaging and ingredients in line with our commitment to protecting our planet.

How can I contact your customer support team for additional questions?

Our customer support team is here to assist you. You can reach us via email at We aim to respond to inquiries within 24-48 hours.

Can I return or exchange a product if it doesn't work for me?

Yes, we offer a satisfaction guarantee. If you're not completely satisfied with your purchase, please contact our customer support team within 30 days, and they will assist you with returns and exchanges.

How do I track my order, and what is the delivery timeframe?

Once your order is processed, you'll receive an email with tracking information. Delivery times vary, but you can typically expect your order within 3-5 business days in the UK. For international orders, delivery times may be longer.

Do you ship internationally?

Yes, we ship to various international destinations. Please check our shipping information page for details on international shipping rates and delivery times.

Are your products safe for pregnant or breastfeeding individuals?

While our products are generally safe, it's always advisable to consult with a healthcare professional during pregnancy or while breastfeeding to ensure compatibility with your unique circumstances.

Do you offer any discounts or loyalty programs for regular customers?

Yes, we offer special promotions, discounts, and loyalty programs. Be sure to sign up for our newsletter or follow us on social media to stay updated on the latest offers and rewards for our valued customers.